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Owners hub

Soft Floor Campers

Ezy resources to help you get the most out of your caravan or camper trailer.

Owner's Manual

Downloadable manuals and set-up guides for your campers or caravan.

Tent Set Up Diagrams

Take the guesswork out of the set up. Simple to follow instructions, downloaded straight to your device.

Spare parts

Need a part? You’re in the right place. Fill out our spare parts enquiry form and our team will get in touch within 48 hours.

Warranties

For first-time owners, all of our caravans and campers come with a 12-month warranty including all manufacturing and structure materials. When it comes to chassis and drawbars, with EzyTrail, you’re covered for life.

12-month warranty* on manufacturing and structure materials Lifetime warranty on F5 chassis and drawbars* Warranty does not include fair wear and tear of the camper or caravan and its components, or replacement of any consumable items such as brake linings, magnets, tyres, wheel alignment, bearings and bearing seals. Warranty does not cover any damage or loss of function incurred to any part of the camper or caravan due to events occurring after possession Warranty is not a replacement for insurance.

Make a claim

If you fulfil the necessary warranty obligations and need to make a claim, simply complete the claim form below and one of our expert reps will be in touch with you.

Soft Floor Campers Warranty
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